Frequently Asked Questions
Everything you need to know about your Perimade & Co. experience.
What materials are used in your jewelry?
We specialize in high-quality materials including 925 sterling silver, 14k gold plating, and ethically sourced gemstones. Each product page provides specific material details for that individual piece.
How long does shipping take?
Standard shipping typically takes 5-10 business days within the continental US. International shipping times vary by destination but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return policy for most items in their original, unworn condition. Please note that personalized or custom-engraved pieces are final sale and cannot be returned.
Do you offer a warranty on your products?
Yes, all Perimade & Co. jewelry comes with a 12-month warranty covering manufacturing defects. This does not cover normal wear and tear, loss, or accidental damage.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your package's progress.
Is your jewelry hypoallergenic?
Yes, our sterling silver and gold-plated collections are nickel-free and lead-free, making them safe and comfortable for those with sensitive skin.